world class service
The Durable Restoration Company
We are a national building restoration company with offices in Ohio, Indiana, Louisiana, and Florida. Durable Restoration has a sister company, Durable Slate specializing in slate, tile and metal roofing. Both companies are subsidiaries of The Durable Group. With more than twenty traditional trades performed by our expert artisans, Durable Restoration is quite unique in the restoration industry. From our roots as a couple of people working out of a home to a premier, national company with seven offices in four states, we have grown the company using the Durable Way.This consists of:
Proper assessment and the resulting plan of action is very important in many businesses and none more so than historic restoration work. In certain aspects of restoration, this proper assessment is as important as the skill of the work itself, and may mean success or utter failure for a project. Examples include smaller projects like “unsolvable” roof leaks, as well as actions involving large portions of a building such as plaster, paint, masonry pointing and structural stabilization. Many smaller contractors have skilled workmen but lack the professional and technical resources to properly assess and diagnose the more challenging aspects of restoration work.
At Durable Restoration, we employ skilled artisans in more than a dozen traditional trades. Some of these are among the best in the country and have won numerous regional and national awards. A number of our artisans were artists who translated their artistic skills into the building trades. But it is their skill in every aspect of their work including client relations, job management, and dedication to perfection that make them such a special group. First, only personnel who show this type of skill and dedication become part of the Durable Restoration team. This is followed by extensive in-house training to a high uniform standard that is overseen by dedicated quality control division personnel. Our workmen must pass a drug test upon hire which is followed up by random testing.
Our Quality Control staff assures that our jobs are completed to a uniformly, high standard. However, they address much more than the quality of the craft, as our QC staff works with our personnel on everything from the initial client contact to the handling of administrative, technical, and safety training, as well as checking all jobs to make sure that they are being handled the Durable Way. This assures the client of a smooth job completed with high quality. Overall company quality was a principle reason we received the International Award for Marketplace Ethics by the Better Business Bureau.